Privacy Policy

Welcome to Molimorfmcg ("we," "our," or "us"). We operate the website www.molimorfmcg.com  (the "Site") and provide natural food products and eco-friendly home cleaning products ( Girnes ). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

  • Account Information: Name, email address, phone number, shipping/billing address, password
  • Order Information: Products purchased, payment details (processed securely through third-party payment processors), and order history.
  • Communication Data: Messages, inquiries, feedback, reviews, ratings
  • Profile Information: Preferences, wish lists, saved addresses.
  • Payment Processors: Transaction confirmation.
  • Delivery Partners: Delivery status updates

How We Use Your Information

  • Process & fulfill orders for natural food products and Girnes's home cleaning products.
  • Provide customer support for product inquiries, delivery tracking (5-10 days Pan India), and returns.
  • Send transactional communications (order confirmations, shipping updates, delivery notifications).
  • Improve our Services and develop new natural food and home cleaning products.
  • Send marketing communications (with your consent) about new products, offers, and eco-living tips.
  • Ensure safety & security and prevent fraudulent transactions.
  • Service Providers: Payment processors, delivery partners (for Pan India delivery), hosting services, marketing platforms.
  • Business Transfers: In case of merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect our rights.
  • With Your Consent: For specific purposes, you authorize.
  • We do NOT sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for data transmission.
  • Secure payment gateways.
  • Regular security audits.
  • Limited access to personal data.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

  • Depending on your location, you may have the right to:
  • Access your personal information.
  • Correct inaccurate information.
  • Delete your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Data portability (receive your data in a usable format)
  • Withdraw consent where processing is based on consent

Contact Us

If you have questions about this Privacy Policy or your data:

Molimor

  • Address: Plot No. 26, Ekta Industrial Estate, Tempa Gali, Gidc, Pipodra, Surat, Gujarat 394110
  • Email: info@molimorfmcg.com
  • Phone: (+91) 90811 11299
  • Hours: 9:00 AM to 6:00 PM (Monday-Saturday)

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or Site notice. The "Last Updated" date at the top indicates the latest revision.